Returns Policy

  1. Start of the revocation information:
    You have the right to revoke this contract within 14 days without specifying reasons. The cancellation time limit is 14 days from the day on where you or a third person determined by you and who is not the carrier, has taken possession of the last merchandise. To exercise your right of revocation, you have to inform us about your decision to revoke the contract by sending us an explicit declaration per mail, fax or e-mail (ars mundi Edition Max Büchner GmbH, Bödekerstraße 13, 30161 Hannover, Germany, phone +49 (0)511/34 84 30, fax +49 (0)511/3 48 43 58, info@arsmundi.de). For this purpose you may use the not prescribed revocation form that is enclosed to your bill. To meet the time limit of the revocation it is sufficient to send the information about the exercise of the right of revocation before the end of the time limit.
    1. Consequences of the revocation:
      If you revoke this contract, we will refund the amount we have received from you within the 14 days following the day that your letter of revocation reached us. The refunded amount also includes the delivery costs unless you have chosen a delivery other than the most inexpensive standard delivery offered by us. For this refund we will use the same payment method, that you have used with the original transaction, unless agreed differently. In no case you will be charged with extra fees due to the refund. You must return the merchandise immediately and in any case within 14 days following the day you have informed us about the revocation, to the following address: ars mundi Edition Max Büchner GmbH, Ikarusallee 15, 30179 Hannover, Germany. The time limit is met if the merchandise is being sent out before the end of the limit of 14 days. We pay for the return of the merchandise. You only will be held liable of a possible loss of value if this loss of value can be explained by an unnecessary handling by you to examine the appearance, the properties and functioning of the merchandise.End of the revocation information
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