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ars mundi
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30161 Hannover
Germany

Phone: +44 207 193 37 65 (24/7 reachable)
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Online dispute resolution in accordance with 14 Abs 1 ODR-VO. The European commission launches the platform for online dispute resolution, which you can find after following the link http://ec.europa.eu/consumers/odr/.
If the customer a consumer is living in the European Union, this platform can be used to resolve disputes regarding contractual obligations from online contracts out of court. We endeavor to settle possible differences of opinion concerning our contract with the customer by mutual agreement. In addition, we are not obliged to participate in a dispute resolution procedure and unfortunately can not offer our customers the participation in such a procedure.

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