8 guarantees, we take very seriously...

(1) High quality guaranteed!
Each object that we offer corresponds to the highest quality standards and has been tested by experts.

(2) Authenticity guaranteed!
We guarantee the authenticity of each individual object, without any time limit.
You will receive a certificate to selected art objects.

(3) Limitation guaranteed!
Many of our works of art are issued in limited edition. This is especially interesting - in terms of positive performance - for collectors.
ars mundi guarantees strict compliance with the specified limitation. An individual numbering underlines the uniqueness of the selected object.

(4) As soon as possible guaranteed!
High-quality objects of art do not arise in assembly-line work or mass production, and you can expect exceptional quality. For this reason we ask for your understanding in cases where it may take more time for items to arrive because some products require complex manufacturing process. Partial deliveries are possible. In particular, limited items can be out of stock.

(5) Favorable prices and safe delivery guaranteed!
We are selecting our partners for the delivery with special care. Despite the large size and heaviness of some objects you pay a share of cost for postage, shipping, packaging and insurance within Germany of EUR 7.80 per order. For deliveries to other EU countries (not including islands) we charge a cost share of EUR 25.00. Upon request, we will gladly provide you with the shipping costs in non-EU countries as well as in the islands of the EU countries.

(6) Worldwide guaranteed!
We deliver worldwide, for new customers outside Germany we reserve the right to request for an advance payment. Customs and storage costs are incurred by the purchaser, freight shall be charged at the cost price additionally. Outside the EU, the catalog prices are quoted excluding VAT.

(7) Cancellation Policy
Start of the cancellation:
You have the right to withdraw from the contract within 14 days without providing reasons. The period for revocation is 14 days from the day, when you or a third party indicated by you other than the carrier have taken possession of the final goods. To exercise your right of cancellation, you must contact us (ars mundi Edition Max Büchner GmbH, Bödekerstraße 13, D-30161 Hannover, phone: +44 207 193 37 65, telefax: +49 511 348 43 58, info@arsmundi.com) by submitting a clear statement of your decision to cancel this contract (e.g. a letter sent by post, fax or email). You can make use of the model withdrawal form, which is however not mandatory. To comply with the cancellation period it is sufficient for you to send the message regarding the exercise of the right to cancel prior to the expiration of the cancellation period.
Consequences of cancellation:
If you cancel this contract, we shall refund you for all the payments received from you, including delivery costs (except for the additional costs arising from the fact that you have chosen a delivery method other than the cheapest and standard method of delivery offered by us) immediately within 14 days from the date on which we are notified of your decision to cancel this contract. For this refund we use the same payment method used by you for the initial transaction, unless you explicitly agreed otherwise; in no case will you be charged fees for this refund. You must send or transfer the goods immediately to ars mundi Edition Max Büchner GmbH, Ikarusallee 15, D-30179 Hannover, and in any event no later than 14 days from the day on which you have informed us regarding the cancellation of this contract. The deadline is met if you return the goods prior to the expiration of the 14 day period. We will bear the cost of returning the goods. You only need to pay for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
End of the cancellation
Here you will find the cancellation form as a PDF version...

(8) Personal guaranteed!
We always have an open ear for you. Call, fax or write to us or simply send us an E-Mail. At ars mundi, you are served quickly and enthusiastically. In case you wish to receive further product information, please write to us.

 

ars mundi
Edition Max Büchner GmbH
Bödekerstraße 13
D-30161 Hannover
Germany

Telefon: +44 207 193 37 65
Fax: +49 511 - 348 43 58
E-Mail: info@arsmundi.com

CEO: Dr. Max-Georg Büchner
Local court Hannover, HRB 50311
UST.-IdNr.: DE 206 564 762